Frequently Asked Questions (FAQ)

Welcome to Baki Bra’s FAQ hub, here you’ll find quick answers to the most common questions about our products, services, and processes.
If you can’t find what you’re looking for, feel free to reach out at baki@bakibra.co.za.

💻 1. What does Baki Bra do?

Baki Bra (Pty) Ltd is a South African tech and branding company.
We specialise in:

  • Website development and digital branding

  • Custom computer builds and sales

  • Graphic design, marketing, and IT consultancy

  • Custom software solutions
    Our mission is to bridge creativity and technology to help businesses stand out online and perform better.

🧑‍💻 2. How do I get started with a website or branding project?

You can:

  1. Visit our Contact Page

  2. Fill in the project enquiry form

  3. We’ll reply with a quote or request a quick briefing call
    Once approved, we begin design and development immediately after the first deposit.

💰 3. How much do your services cost?

Our pricing depends on the scope of your project:

  • Web design & development: from R4,000+

  • Branding & graphics: from R800+

  • Custom PC builds: based on specifications
    Every project is quoted fairly according to your needs, no hidden fees, ever.

🛒 4. Do you sell ready-made computers?

Yes!
We sell custom-built computers tailored for:

  • Gaming

  • Content creation

  • Business and office setups

Each build is tested thoroughly before delivery or collection.

🧾 5. What payment methods do you accept?

We accept:

  • EFT (Electronic Funds Transfer)

  • Cash for local in-person transactions
    For web projects, a 60% deposit is required before we start. The remaining 40% is due upon project completion.

🔧 6. Do your computers come with a warranty?

Yes, all hardware products come with a manufacturer’s warranty (usually 1–3 years, depending on brand).
Custom builds also include free after-sales support from Baki Bra for 30 days after delivery.

🌐 7. How long does it take to build a website?

On average:

  • Basic business sites: 5–10 working days

  • E-commerce or custom systems: 2–4 weeks
    Timelines may vary depending on your feedback and requested revisions.

🖌️ 8. Can you redesign my existing website or brand?

Absolutely!
We can revamp your website or visual identity while preserving your content.
We’ll make it modern, responsive, and aligned with your business goals.

📦 9. Do you offer delivery?

Yes.
We deliver PC builds and tech equipment anywhere in South Africa via trusted couriers.
Delivery fees depend on distance and package size, we’ll include that in your final quote.

🛠️ 10. What if something goes wrong after purchase?

If you experience a hardware or software issue, contact us at baki@bakibra.co.za.
We’ll guide you through troubleshooting or arrange repairs/replacements covered under your warranty.

🔒 11. How do you handle my personal information?

We take privacy seriously.
Read our full Privacy Policy to learn how we collect, store, and protect your data in line with South African privacy laws (POPIA).

📧 12. How can I contact Baki Bra?

You can reach us by going to our contact page